Privacy Policy

Last updated: 19 May 2026

This Privacy Policy describes how WDX Global Pty Ltd (ABN 45 688 506 934) (“we”, “us”, “our”), trading as GrantIS — Grant Intelligent System, collects, uses, discloses and protects your personal information when you use our platform at grantis.com.au.

1. Information We Collect

Account Information: When you register, we collect your name, email address, organisation name, and billing details.
Company Profile Data: Information you provide about your organisation including industry, activities, location, and grant preferences — used solely to match you with relevant grants.
Usage Data: Pages visited, features used, report generation activity, and session data collected automatically via cookies and analytics tools.
Payment Information: Billing and payment data processed securely by Stripe. We do not store card details on our servers.
Communications: Emails, support tickets, and messages you send us.

2. How We Use Your Information

To provide, operate and improve the GrantIS platform and its AI grant matching features.
To generate grant intelligence reports tailored to your organisation.
To send grant alerts, platform updates, and administrative communications.
To process payments and manage your subscription.
To respond to support enquiries and improve customer service.
To comply with legal obligations under Australian law.

3. Disclosure of Your Information

Service Providers: We share data with trusted third-party providers who assist us in operating the platform, including Supabase (database hosting), Vercel (hosting), Stripe (payments), Resend (email delivery), and OpenAI (AI processing). These providers are bound by confidentiality obligations.
Legal Requirements: We may disclose information where required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition or sale, your information may be transferred as part of the transaction.
With Your Consent: We will not share your information with any other third parties without your explicit consent.

4. Method of Disclosure

Data shared with third-party service providers is transmitted via encrypted connections (TLS/HTTPS). We use industry-standard API integrations and do not sell, rent or trade your personal information to marketing companies or data brokers.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure hosted in Australia and Japan (Supabase, ap-northeast-1 region).
We implement row-level security (RLS), encrypted connections, access controls, and regular security reviews.
Passwords are hashed using industry-standard algorithms and never stored in plaintext.
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Access: You may request a copy of the personal information we hold about you.
Correction: You may ask us to correct inaccurate or incomplete information.
Deletion: You may request deletion of your account and associated data.
Opt-out: You may unsubscribe from marketing communications at any time via the unsubscribe link in our emails.
To exercise any of these rights, contact us at privacy@grantis.com.au.

7. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand platform usage. You can disable cookies in your browser settings, though this may affect platform functionality.

8. Third-Party AI Processing

Our AI grant matching features are powered by OpenAI's GPT-4o model. Company profile data and grant information is transmitted to OpenAI for processing. OpenAI's privacy policy applies to this processing. We do not use your data to train AI models.

9. Children's Privacy

GrantIS is a business-to-business platform not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
WDX Global Pty Ltd (ABN 45 688 506 934)
Unit 6, 460 Roberts Road, Subiaco WA 6008
Email: privacy@grantis.com.au
Website: www.grantis.com.au